The Home Oxygen Assessment Service is currently commissioned by NHS Tees Valley CCG (all areas except Hartlepool and Stockton-on-Tees), NHS Sunderland CCG, NHS County Durham CCG, NHS South Tyneside CCG and the Gateshead locality of Newcastle and Gateshead CCG.
If you have use oxygen from the Home Oxygen Assessment Service and live in; Middlesbrough, Redcar and Cleveland, Darlington, County Durham, Sunderland, South Tyneside or Gateshead we are keen to hear your views about the service.
Referrals to the service are usually made by GPs but can be made by other healthcare professionals. When patients with respiratory problems and any other conditions are thought to need oxygen they are referred to the service for an oxygen assessment. The team of specialist nurses will assess if oxygen is appropriate and if so order the supply, provide support and follow up.
We are keen to understand the views and experience of patients who have used the Oxygen at Home Service, how they access it, any barriers to service, what ‘good’ looks like etc. This is in order that they can build a more detailed picture of the service and feed this into work ongoing across the region via Integrated Care Partnerships (ICPs) that are looking closely at the way services are configured.
The feedback will be analysed and a report will be produced which will be made public. The CCG will then update patients and stakeholders on the recommendations and the outcome of the engagement.
We are posting out a survey to a sample of current service users but are keen to hear the views of as many people who have used the service as possible. Please see link to online survey below.